1. International Shipping :
We are pleased to offer international shipping services to our customers in the USA from our headquarters in India. We are committed to delivering your precious jewelry pieces safely and efficiently to your doorstep.
2. Shipping Methods:
To cater to your preferences and requirements, we partner with reputable shipping carriers to provide both standard and expedited shipping options. You can choose the shipping method that best suits your needs during the checkout process.
3. Shipping Duration:
The estimated shipping duration varies depending on the shipping method selected and the destination address. Typically, standard shipping to the USA may take between 7 to 14 business days, while expedited shipping may take between 3 to 5 business days. Please note that unforeseen circumstances such as customs clearance procedures may occasionally cause delays beyond our control.
4. Shipping Costs:
Shipping costs are calculated based on various factors including the weight of your order, the selected shipping method, and the destination address. The shipping charges will be clearly displayed and itemized during the checkout process for your transparency and convenience.
5. Delivery Process:
Once your order is confirmed and payment is processed successfully, our team meticulously prepares your jewelry pieces for shipment. Each item undergoes thorough inspection and careful packaging to ensure its safety during transit. Once packaged, your order is handed over to our trusted shipping partner for delivery to your designated address.
6. Estimated Delivery Time:
After your order has been shipped, you can expect delivery within 6 to 7 business days. This estimated delivery time frame applies to both standard and expedited shipping options. We strive to deliver your order promptly to minimize any inconvenience and ensure your satisfaction.
7. Customs and Duties:
International shipments may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping costs. We advise customers to familiarize themselves with their country's customs policies and regulations to avoid any surprises upon delivery.
8. Order Tracking:
Once your order has been processed and shipped, you will receive a shipping confirmation email containing a tracking number. This allows you to monitor the progress of your shipment in real-time and anticipate its arrival. We are committed to keeping you informed every step of the way.
9. Shipping Address:
It is imperative that the shipping address provided during checkout is accurate, complete, and up-to-date to ensure successful delivery of your order. We are not responsible for orders shipped to incorrect or outdated addresses provided by the customer. Please double-check your shipping information before confirming your order.
10. Shipping Restrictions:
While we strive to fulfill orders worldwide, there may be certain restrictions or limitations imposed by shipping carriers or legal regulations that prevent us from delivering to specific locations. If you have any concerns regarding shipping to your area, please contact our customer support team for assistance before placing your order. We are here to help you find a suitable solution.
11. Shipping Insurance:
To provide added protection and peace of mind, all shipments are insured against loss or damage during transit. In the rare event that your package is lost, stolen, or damaged en route, please contact us immediately, and we will initiate a thorough investigation and resolution process to ensure your satisfaction.
12. Questions and Assistance:
If you have any questions, concerns, or require further assistance regarding our shipping policy, please do not hesitate to reach out to our dedicated customer support team. We are available to assist you with any inquiries and ensure that your shopping experience with C6 Labgrown Diamonds is nothing short of exceptional.
Thank you for choosing C6 Labgrown Diamonds for your jewelry needs. We appreciate your trust and support, and we are committed to delivering high-quality lab-grown diamond creations that reflect the beauty of your unique story.