Thank you for shopping with us at C6 Lab Grown Diamonds. We appreciate your trust in our products and services.

Please read our return and refund policy carefully:

Returns:

We accept returns and exchanges within 30 days of purchase. If you are not satisfied with your purchase, please contact us at:

• USA: Phone Number: +1 (917) 858 - 3066 or Email: hello@c6diamonds.com
• India: Phone Numbers:+91 81409 81581 or Email: hello@c6diamonds.com

Provide details of the product and the reason for the return or exchange. Upon receipt of the returned product, we will fully examine it and notify you via email or phone, within a reasonable period of time, whether you are entitled to a refund or a replacement. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price using the original method of payment.

Eligibility Criteria for Returns:

To be eligible for a return, the item must meet the following criteria:

• It must be in its original condition, unworn or unused.
• It must have all tags attached.
• It must be in its original packaging.
• Proof of purchase, such as the receipt, is required for all returns.

Non-Returnable Items:

Certain items are not eligible for return or refund, including:

• Products that have been used, altered, or damaged by the customer.
• Products that are not in their original condition, packaging, or with tags attached.
• Items purchased during promotional events or sales.

Initiating a Return:

To initiate a return, please ensure that the item meets the eligibility criteria mentioned above. Once confirmed, please contact our customer service team to request a return. You can reach us at:

• USA: Phone Number: +1 (917) 858 - 3066 or Email: hello@c6diamonds.com
• India: Phone Numbers:+91 81409 81581 or Email: hello@c6diamonds.com

Address for USA returns : C6 LABGROWN DIAMONDS LLP: 3400 McMillen Drive, Suite 1023, Wylie TX 75098, USA

Address for India returns : C6 LABGROWN DIAMONDS LLP: H, Maruti Complex, A-20,1st Floor, Taswadi Ind B, Ashwini Kumar Rd, Near Umiyadham Circle, Surat, Gujarat 395008, India

Return Procedure:

Upon acceptance of your return request, we will provide you with a return shipping label and detailed instructions on where and how to send your package. Returns that are not pre-approved will not be accepted.

Refunds:

If you are approved for a refund, please allow 7 working days for the refund to be processed and credited back to your original form of payment. Refunds will only be issued for the purchase price of the item(s) returned and do not include any shipping or handling charges. Please note that the processing time for refunds may vary depending on your payment method and financial institution.

Policy Updates:

We reserve the right to update or modify this return and refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for updates.

By making a purchase on our website, you acknowledge that you have read, understood, and agree to abide by our return and refund policy.

Thank you for choosing C6 Lab Grown Diamonds. We appreciate your business and strive to provide the best possible shopping experience for our valued customers.